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What is the difference between an online booking and an offline booking?

What is the difference between an online booking and an offline booking?

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Asked by CSReadiness, Last updated: Jan 09, 2025

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CSReadiness

CSReadiness

CSReadiness
CSReadiness

Answered Nov 14, 2017

Online is Concur Travel booked (source), Offline is agent booked/TMC booked (source)
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