Food safety, no matter what environment, is extremely important and can have a huge impact on how a business performs. Get things right, and you’re a hero amongst men, get things wrong, and you are enemy number one with a heavily tarnished reputation.
If a customer has a bad experience in your establishment, how do you think that will affect you? Badly of course.
In the long run, the chances of that customer coming back to your restaurant or store are quite slim. Customers come into your businesses because they believe that you add value and provide expertise. If they no longer think that you have the ability to provide them with a valuable solution, they will go elsewhere. Unfortunately, business is extremely cut-throat.