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What is the most appropriate action if you are told there are no funds available when you ring to book an interpreter?

What is the most appropriate action if you are told there are no funds available when you ring to book an interpreter?

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Asked by Lincoln, Last updated: Nov 22, 2024

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2 Answers

O.Olivia

O.Olivia

O.Olivia
O.Olivia

Answered Sep 29, 2020

If there are no funds available, a person should go on with the booking. During the booking, they should give the information of the account details where the information can be sent to. Interpreters are very important in a society where many different cultures of people are living in one region. They are especially important in health care.

It helps ensure the client can be understood for about what their condition is, as well as have the nurse and doctors properly communication to the client on what the procedure would be. If a person doesn't have the funds, the good news is that they would not be denied the ability to have an interpreter.

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John Smith

John Smith

John Smith
John Smith

Answered Sep 09, 2016

Continue with the booking and provide details for the account to be sent to.-the provision of services to people from culturally and linguistically diverse (cald) communities is an important component of service delivery in the health system. all service professionals have a duty of care to provide information to clients that can be understood and obtain informed consent in a culturally and linguistically appropriate manner. when booking an interpreter, if the booking officer states that funding for the month has been used, reply that you wish to continue with the booking. interpreter use should not be dependent on the availability of funding, but on the clients need. all charges incurred for interpreter services in this situation will be covered by the health service.
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