How to build trust with a new customer? - ProProfs Discuss
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How to build trust with a new customer?



Asked by Atahcpss, Last updated: Oct 25, 2024

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2 Answers

G. Horace

G. Horace

G. Horace
G. Horace, Content Developer, Chicago

Answered Apr 28, 2020

Building a customer's trust is one of the most important things that a business owner can do. Have a customer's trust can lead to customer retention and ensure the customer comes back for the services. It takes a lot of work to make that happen and have lifelong customers. One of the ways to build a customer's trust is through ensuring you have a secure system in place.

For example, if you are taking orders through a website, you want to make sure the customer's personal information is secure at all times and that it is not privy to hackers.

Another way to build a customer's trust is to interact with the customers on a personal level, which can be done through customer service tactics or through promotions.

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W.Willow

W.Willow

W.Willow
W.Willow

Answered Feb 04, 2020

You would like to get new customers when you have a business, but you also know that you need to make a lot of effort to do it. The first thing that you have to do is to ensure that your website or your business is secure. Customers will only like to interact with you if they feel that you are trustworthy.

You also need to make an effort to become more visible. The more active you are, the better. Make sure that you will deliver your best at all times so that they will see your effort. You can communicate more with them because the more that they feel that you understand them, the better that they will feel.

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