Your free 30 days of service starts today.-correct answer is a since the billing will immediately start when you load the du or vas, even if they will use the service a few days upon sign-up. this is to set the proper expectation. moreover, b and c arent applicable because the 24-hour activation link email and ts activation dont applyto all vas products. lastly, d is a very negative statement due to the word cancel. it also gives off the impression that our service can bediscarded at anytime. the last thing we want to instill in our customers minds is the thought of cancelling their earthlink service.