If you’re running a business and want to improve your communication with customers, then SMS is a great way to go. I used to think that email was the only option but then I decided to try out TouchSMS, which is a service that allows you to send SMS messages to customers without the need for a contract. As such, it’s generally used by businesses rather than by individuals looking to have personal conversations. It’s made such a difference to my business, helping me to build stronger relationships with customers and secure more sales.
In order to start doing SMS campaign marketing, however, I needed to get a virtual number. This helps me to keep the campaigns separate from my other work commitments. So I have a personal phone number for non-work-related communication, a cell phone number for interacting with coworkers and staff, and a virtual phone number that I use to communicate with customers. Of course, I have another number that they can call to speak to a member of the customer service team.
The virtual number was very easy to acquire. I didn’t need a SIM card or anything, which I guess is what makes it virtual. No, the virtual phone number came with the SMS service when I signed up. It’s all stored online and it ensures that all the SMS messages are sent specifically from that one phone number and no others.
Setting up a new number specifically for SMS marketing campaigns couldn’t be easier. When you sign up for a service that offers SMS, you just need to check that they offer virtual numbers as well. This is usually the case and, more often than not, you can have several numbers for different departments or campaigns. If you’re looking for a virtual number for your SMS campaigns, then click here: https://www.touchsms.com.au/virtual-numbers/
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