There are several ways to contact Groupon’s customer support team, but these options are not easy to find.
With a little creativity, it will be able to be done.
• Go to https://www.com/faq.
• You must search the FAQ page to access the options.
• Sign in to the account so that the customer service agents can pull up your information and order history.
• Type contact Groupon.
• You will see the Groupon help center search bar near the center of the page with the wording “search help topics, keywords, or phrases.”
• Do not use the search bar at the top of the page.
• Click on the first heading to contact us.
• Click on the item heading: how to contact Groupon customer support.
• Click still need help.
• Click live chat for the fastest response.
• If your issue is urgent, taking part in a live chat is the way to go.
• Click live chat.
• Complete form.
• It will ask for some basic, generic information.
• Describe the problem.
• Click start chat to confer with a representative.
• The link will not be useable if an agent is unavailable.
• The agent can help you with your problem rather quickly.
