When you are looking for Microsoft support, there are several ways; and first, you should go to the address bar and type contact Microsoft support.
• A box will come on the screen that gives you the option to connect with Microsoft support now
• They have a virtual agent that provides automated troubleshooting for common problems
• If the virtual agent cannot help, they will connect you with a real person.
• The virtual agent has drop-down boxes so that you can hone in on what hardware and software you have and what your problem is.
• If you have a Microsoft account, you can go to https://support.microsoft.com, and you can sign in.
• Hopefully, your products are registered, and you will be able to see them there along with the users on your account.
• If you need real-time help, you can call 1-800-642-7676 5 am to 9 pm PST Monday – Friday or 6 am to 3 pm on Saturday and Sunday PST.