A lot of existing Intercom users end up asking this question on various platforms.
And frankly speaking, it isn’t wrong for them to do so. Anybody using Intercom would want to find its cheaper alternative. That’s because this live chat software definitely increases your customer support cost.
Keeping that in mind, I’d recommend ProProfs Chat.
Not only is it the cheaper alternative to Intercom, but has more features to offer.
Intercom even lacks an in-built ticketing system. However, ProProfs Chat has one with good features too that you can check out below:
In case that’s not enough, then you can also check out other cheaper alternatives to Intercom below:
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ProProfs Chat with pricing starting at $10/month/user (also have forever free plan)
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Drift with pricing starting at $50/month+$20/user
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Olark with pricing starting at $19/month/user
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LiveChat Inc with pricing starting at $19/month/user
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Acquire with pricing starting at $38/month/user