What are the best help desk tools? - ProProfs Discuss
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What are the best help desk tools?

What are the best help desk tools?

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Asked by T. Moses, Last updated: Nov 09, 2024

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Mia Mia

Mia Mia

Mia Mia
Mia Mia

Answered Apr 29, 2021

Here’s our top helpdesk software list:

  1. LiveAgent- Best help desk software for analytics and reporting
  2. HaloITSM- Best IT service management software for enterprises
  3. Hiver- Best help desk software for G Suite users
  4. Gorgias- Best helpdesk software for ecommerce businesses
  5. ProProfs Help Desk- Best help desk software for email ticketing
  6. Zoho Desk- Best context-aware help desk software with multi-channel capabilities
  7. OneDesk- Best live chat feature for helpdesk software
  8. Jitbit Helpdesk- Best email ticketing system for medium and large businesses
  9. ManageEngine ServiceDesk Plus- Best helpdesk software for incident management processes
  10. EngageBay- Best for creating personalized ticket views
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