Crystal reports and web intelligence are two reporting software from the same company, i.e., SAP. However, crystal reports were developed and released by the SAP’s Crystal Solutions products, while web intelligence is one of the products of the Business Objects Web Intelligence portfolio of SAP. Both products are used to analyze, organize, and publish information pertaining to an organization.
One of the major differences between the two is that crystal reports are a better tool for structured reports compared to web intelligence, whereas web intelligence is a better tool for unstructured reports compared to crystal reports.
One of the advantages of web intelligence over crystal reports is that web intelligence is easy to use compared to crystal reports, which require users to have a better knowledge of the software before it can be used. However, one of the advantages of crystal reports over web intelligence is that it can be used to produce more graphical PDF and print reports than web intelligence.