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What are some recommended Knowledge Management tools for an enterprise?

What are some recommended Knowledge Management tools for an enterprise?

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Asked by Amit Yadav, Last updated: Nov 09, 2024

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Howard Reyes

Howard Reyes

Howard Reyes
Howard Reyes, Science Teacher, California

Answered Jun 04, 2020

If you are looking out for the best knowledge management tool, here are a few I can suggest.

  1. ProProfs Knowledge Base - It offers powerful features and also integrates beautifully with various third-party tools like Salesforce Desk, Olark, Wufoo, and more. You get over 20 professionally-designed templates to give you a headstart for whatever you want to build - documentation, manuals, wikis, help sites, etc. Some of its key features include Google-like search, MS Word-like editor, roles and permissions, and a smart reporting mechanism.

  2. Bitrix24 - This tool helps you create a knowledge base regardless of which industry you work in and how big or small your business is. Adding, editing, and deleting articles is super easy with this tool. Its knowledge base tool is still in the development stage, so you might see better and advanced features coming soon.

  3. ComAround Knowledge - This AI-powered knowledge management tool allows you to create content in multiple languages and customize it according to your customers’ requirements. The best part about the tool is its AI-powered search function that provides instant and relevant responses to questions, making the search experience extremely seamless.

  4. Helpjuice - Easy to use and powerful, Helpjuice is a highly-customizable tool that works perfect for creating centralized documentation for employees and customers. Its powerful search function, SEO optimization features, and multiple language support make it an ideal knowledge management tool.

There are many other knowledge management tools available in the market. You can go for their trial version and see if they have what you are looking for.

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