Well, there are numerous wiki software applications available on the internet, but choosing one tool and giving the tag of ‘Best’ is a big call to make. Plus, it isn’t mandatory that the tool which did wonders for one business will do the same for others, due to different requirements.
So, in my opinion, the top wiki software should be one that lets you compile, organize, and store data at one centralized cloud-based platform to make information-gathering and problem-solving easy for employees.
While I was looking out for a similar too, one of my friends suggested ‘ProProfs Knowledge Base’, and I decided to go for it. I opted for thefree trial period just out of curiosity. During the trial period, I checked out all premium features and gave a shot at building a wiki with the tool.
Here’s what I liked the most about this tool:
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Powerful Text Editor - To manage content while creating a library of business information, you require an effective text editor. ProProfs has taken care of this aspect very well by providing a powerful editor, which functions like MS Word. Plus, it makes it easier to add multimedia to your content.
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Google-like Search - The primary reason why business owners want to develop a centralized in-house is to provide an immersive information-gathering experience to employees. This tool’s search mechanism is good enough to delight anyone. In addition, the autocomplete suggestion feature is also there to provide employees with relevant content suggestions, as they start typing their questions.
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Team Collaboration - This tool paves the way for team collaboration by letting you create groups and assign roles like admin, editor, contributor, and viewer. This makes sure that no confusion takes place and your teams work in sync.
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Branding and Customization - Giving the touch of your brand while creating a knowledge repository is important. ProProfs Knowledge Base offers you a library of fonts and themes along with other vital features so that you can customize with ease.
This was all about my experience, but you can also go for the 15-day free trial of this tool to learn whether or not it suits your business needs.