Firewalls. Malware (malicious software) is an illegal computer program that is used to disrupt computer processes, destroy computer programs, and access confidential business information. Firewalls are types of computer programs that combat these types of dishonest activities and protect a businesss digital information. Spyware is a computer program that tracks and captures a computer users Internet usage habits, e-mail messages, etc. Cookies are text files that are put on a web-site visitors hard disk and then later retrieved during subsequent visits to the site to track Internet behavior. Shareware is a type of computer program in which computer users can sign up for the software on a trial basis. After the trial expires, the computer user can purchase and register the program, if desired.
SOURCE: OP:153
SOURCE: Hanson, W., & Kalyanam K. (2007). Internet marketing & e-commerce (p. 152). Mason, OH: Thomson South-Western.