Open-ended questions and silence are strategies used to encourage clients to discuss their problems. Options 3 and 4 are not helpful to the client because they do not encourage the client to express feelings. The nurse should not offer opinions and should encourage the client to identify the reasons for the behavior. Option
2 is not a client-centered intervention.
Test-Taking Strategy: Use the process of elimination. Eliminate options 3 and 4 first because they do not support client expression of feelings. Eliminate option 2 next because it is not a client-centered response. Focusing on the clients feelings will direct you to option 1. Review therapeutic communication techniques if you had difficulty with this question.