Yes, empathy is important and should have a place in business etiquettes. Many have become so business minded that they forget how important empathy is in business. Empathy is needed in any business setting for better leadership, partnerships and productivity.
Empathic individuals/ groups / organizations are more successful. Showing gratitude to motivate employees and understanding clients need to strengthen relationships are ways empathy can help businesses to be better and more successful.
There are some people who become so business minded that they forget how to provide empathy. Empathy is still one of the things that is important in the workplace. The more empathic people are, the more that they can avoid having issues and confrontations in the workplace. Having empathy will allow people to ask for favors in a more pleasant manner. Leaders will also have more understanding of their group members because they are empathic.
With empathy, the work environment will be much better as compared to one wherein people are expected to compete with each other. The workplace needs camaraderie and teamwork and these things can be established with empathy.
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